Remaining Refunds for Cancelled Items

I am writing this complaint because Temu has failed to refund me for multiple cancelled items. I had four refunds that were supposed to be issued, but I only received one. Temu keeps telling me that all refunds were “successfully issued,” but this is not true. I contacted my financial institution directly, and they confirmed the following: - There are NO other refunds or reversed transactions from Temu. - There are NO delays on their side. - If Temu had sent the refunds, they would appear in my account history, but they do not.

Since I do not use a banking app, I checked with my bank in person/through customer service, and they confirmed that only ONE refund was ever received from Temu.

I have contacted Temu multiple times but they continue to insist the refunds were issued, while my bank clearly says they were not.

I am asking Temu to urgently process the remaining refunds that I am owed. This situation is extremely frustrating and unfair. Please investigate properly and send the refunds immediately.