KR
Kyle R
1 reviews | Active since Apr 2024
28 Sept 2024, 07:14
Refund
1 month later and I'm still waiting for my refun I have complained at the support service department and they are so retardant I mean everytime I communicate with one of the support service agents they don't help me they just send me a ticket and after a few days I get a email to say the ticket has expired and from there I don't get any feedback
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Temu's replyOfficial
12 Dec 2024, 11:43Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team
Best regards,
Temu's reply12 Dec 2024, 11:43
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team
Best regards,