Refund

Hello, thank you for reaching out to us. We apologize for any inconvenience caused. If the payment and refund for your order were processed on the same day, your bank or financial institution may remove the related charges after a few days. If you no longer see the charges, you may also not see the refund record. We recommend that you check your bank or financial institution statement to confirm if any charges have been made.If you still see the relevant charge records, please send us a bank statement via online message so that we can conduct further verification. Customer satisfaction is of the utmost importance, and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or the Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team