KP
Keanah P
1 reviews | Active since Apr 2024
11 Apr 2024, 12:47
Problems with Temu
Good afternoon
I'm unhappy with this app due to lack of communication of the link that needs to be provided in order to pay the tax for my parcel. I haven't received any mail or a SMS of the link that they have to send to me. I have made a payment on the app for my items.
Please advice me on this situation
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Temu's replyOfficial
10 Dec 2024, 11:39Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply10 Dec 2024, 11:39
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,