Poor Service

First time that i'm using Temu. Parcel arrived in time but the logistical comapany Buffalo that they are using is not upto standerd. There customer support does not give feedback and you battle to get hold of them. There is no email comunication from them after i go hold of them. Parcel was with them sins 16 May 24. It was returned due to a telephone number that was wrong. No communication on mail. Eventialy managed after a couple of calls to change my telephone number. Up to yesterday 6 June 24 no communication. I phone again and now suddenly I have to pay another delivery fee. After another mail and requesting for a manger to contact me, NO FEEDBACK. I do not even know where and how much should I pay. VERY BAD AND POOR SERVICE