RH
Ramalepe H

1 reviews | Active since Jul 2025

07 Jul 2025, 15:21

Poor delivery service

Dear Temu Team,

I am writing to express my disappointment and frustration with the courier service you are using. Unfortunately, I have had multiple negative experiences with their delivery personnel.

The drivers consistently appear to be in a rush, often waiting for only 10 seconds before leaving with packages. This behavior is unacceptable and has resulted in missed deliveries.

Furthermore, I have found the drivers to be rude and unprofessional. As a customer, I expect a higher level of service and respect.

I hope you will take my complaint seriously and consider changing your courier service provider. I would appreciate a more reliable and customer-friendly delivery experience.

Thank you for your attention to this matter.

0
Replies (1)
Temu
Temu's reply07 Jul 2025, 15:27
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team