TC
Tom C
1 reviews | Active since Nov 2018
10 Jan 2025, 11:16
Pathetic service/ Products ok.
Products ok service pathetic. Huge issues receiving your items. Quick to take payment. Complications at customs. Refund you money to spend on TEMU for returns. I want my CASH SPENT refunded and forget about this company altogether.
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Replies (3)0
Replies (3)
Temu's replyOfficial
10 Jan 2025, 11:29Hello, thank you for reaching out and we are sorry that you are having issues with your refund. During the refund process, there was an option to choose to receive your refund as Temu credit or as credit back to your original payment method. It seems that you had chosen Temu credit. If this was not your intention, please contact us with your order ID and a screenshot of your review details through Temu.com or Temu app live chat so we can help you right away. You can also visit www.temu.com/support-center.html for more customer service contacts. Best wishes, Temu team
Temu's reply10 Jan 2025, 11:29
Official
Hello, thank you for reaching out and we are sorry that you are having issues with your refund. During the refund process, there was an option to choose to receive your refund as Temu credit or as credit back to your original payment method. It seems that you had chosen Temu credit. If this was not your intention, please contact us with your order ID and a screenshot of your review details through Temu.com or Temu app live chat so we can help you right away. You can also visit www.temu.com/support-center.html for more customer service contacts. Best wishes, Temu team
TC
Tom C's updateReviewer Update
10 Jan 2025, 11:37This is probably an automated reply. Communication with you not received at all. I did however speak to one of your employees telepathically recently and she promised my parcel will be processed shortly?
TC
Tom C's update10 Jan 2025, 11:37
Reviewer Update
This is probably an automated reply. Communication with you not received at all. I did however speak to one of your employees telepathically recently and she promised my parcel will be processed shortly?
TC
Tom C's updateReviewer Update
10 Jan 2025, 11:39*telephonically
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Tom C's update10 Jan 2025, 11:39
Reviewer Update
*telephonically