VM
Veronika M

1 reviews | Active since Apr 2025

06 Jun 2025, 09:18

No return address to be found for Temu

Trying to return package but cannot find the return address anywhere. It keeps telling me to go through the whole process of selecting items I want to return and I do all of that, take a photo, reason and description, submit - etc etc but no return address to be found anywhere! Need to send it back asap - please just send it to my email address so I can put it on the box with the return code I was provided!

0
Replies (1)
Temu
Temu's reply06 Jun 2025, 09:28
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance  with your return issue , please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team