Misleading R1 Deal -Missing items

Item: Temu
Rating: 1
Author: Tsakani B

Misleading R1 deal- Missing items. I bought items on Temu"s R1 promotion (2 tablets and hair) and also paid full price for bag and curly hair. after delivery, only the 2 paid items arrived. this feels like false advertising and poor service. i demand Temu to deliver my missing items or issue a full refund .

Helpful (0)

Replies (2)

Temu's replyOfficial

29 Aug 2025, 08:39

Hello, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat so that we can help you look into this issue right away? Best wishes, Temu team

Best regards,

Temu's reply29 Aug 2025, 08:39

Official

Best regards,

Tsakani B's updateReviewer Update

03 Sept 2025, 14:58

Hello, am unable to write directly to temu because the is no where i can lodge my complain regarding the R1 deal so that they can sort this matter for me because i really need them to reamburse me for playing with me with their false advertising and decide to put my money where they want instade of paying it back to my bank acc..please assist on this one

Tsakani B's update03 Sept 2025, 14:58

Reviewer Update