Let down customer highly frustrated

I have had the worst exprience with temu and their partner buffalo that refuses to deliver my order after making all necessary payments and custom tax they busy lying and making empty promises about delivery even after pleading with buffalo that i can fetch my order myself they refusing its like they want to rip me off both my money and my purchased order (BUFZA***YQ) thats my order number temu please can i have my things you are letting us down with your *****elent courier friends buffalo Name Elvis Makeleni Adress: 15902 mamelodi east boikgantsho street pretoria Order no:BUFZA***YQ