KM
Khanyiso M
1 reviews | Active since Jul 2018
25 Sept 2025, 13:56
Ignored request for a refund by Temu
Temu does not respond to my request for a VAT and Taxes paid for an order that was paid for but not delivered.
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Replies (1)Temu's replyOfficial
25 Sept 2025, 13:58Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply25 Sept 2025, 13:58
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
