I was dupped into buying items at R14 each by TEMU

I had credits with Temu. when I started shopping a screen come up to say I can choose 4 items at R14 each. so picked the four items at check out I was told I needed to buy more items amounting to R400. so I picked three more items and checked out. These four items were not showing on the order. I tried reaching out to them but was getting autonated message. Today 22 August 2024 I received my parcel but the four items I bought using credits are not in package. I tried contacting temu but we were going round in circles with their seemingly automated responses. I even sent a picture of the four items which were not included in the order. Was I dupped into buying by fooling me to buy items at R14 each?