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Phologo M
1 reviews | Active since Aug 2024
15 Aug 2024, 12:50
I am very disappointed
I have ordered my items for almost 2 months now ,with no luck on delivery 🙃
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Replies (1)Temu's replyOfficial
11 Dec 2024, 10:28Hello, thank you for reaching out and we are sorry you are experiencing difficulties with your orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under the Temu Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any further assistance, please contact us again through Temu.com or Temu app live chat so we can help resolve your issue. Best wishes, Temu team
Temu's reply11 Dec 2024, 10:28
Official
Hello, thank you for reaching out and we are sorry you are experiencing difficulties with your orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under the Temu Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any further assistance, please contact us again through Temu.com or Temu app live chat so we can help resolve your issue. Best wishes, Temu team
