BS
Beulah S
1 reviews | Active since May 2019
08 Jan 2025, 10:52
High Tax and Duty Killing the Vibe
Inasmuch as the items are cheap it defeats the purpose because of the high tax and duty we have to pay. Temu needs to come up with ideas to help it's customers in this regard. He returns are free but when you reordering incurs extra expenses. It's ridiculous that the duties sometimes almost the same amount as the parcel. Open up shops in SA or limit the ads because they are tempting.
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Temu's replyOfficial
08 Jan 2025, 10:55Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply08 Jan 2025, 10:55
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team