Good TEMU service but PATHETHIC FASTWAY COURIER service

Hello TEMU

I am waiting for order BUFZA***YQ from TEMU to be delivered from the 9th May .Today is the 29th May and the Order has as yet NOT been delivered nor received as ERRONEOUSLY stated on Fastway Courier status . Fastway Courier status says that order BUFZA***YQ has been delivered and signed for, but I never received delivery and no one in the household signed for this delivery ?

I have tried making numerous calls during the course of this week to Fastway Couriers (who previously promised to have the package delivered ) at *** and *** , but I keep on getting repeatedly cut off and nothing has been delivered this week.. I have also made numerous attempts to get Watsapp messages to *** , but am getting NO assistance either .

Usually during the office hours on weekdays the watsapp number *** comes back with a message indicating that you need to contact them during office hours ! ??? In the afternoons sometimes you get through to them .

Yesterday i managed to contact a person on *** and upon enlightening him on my query that I did not receive the so-called delivered package , I was put on hold for 20 minutes with no one coming to the phone !!! ???

This sad service from Fastway couriers is simply PATHETIC and totally unacceptable and unfortunately, it now also reflects very poorly on TEMU generally good service ! ??

Can TYRONE or someone from FASTWAY COURIERS kindly urgently assist ?