MB
Marinella B
1 reviews | Active since Dec 2012
01 Jun 2024, 11:59
Good service from Temu but shocking service from Buffalo
I will no longer be ordering from Temu as their delivery company Buffalo, is totally inefficient. I have been trying to obtain a refund from them for import taxes paid twice on 28 March 2024, but they do not bother to respond to my e-mails. So sorry Temu, I got good service from you, but I will no longer be ordering from you
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Temu's replyOfficial
11 Dec 2024, 08:51Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply11 Dec 2024, 08:51
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team