DD
Drina D

1 reviews | Active since Dec 2024

14 Apr 2025, 08:36

Good day, yes Temu is not so bad they have great stuff but the after sales and checkout limit is a problem, I wanted to buy something but short a lot to reach the checkout limit of 580, each account is different but that why I asked them a few times to de

Good day, yes Temu is not so bad they have great stuff but the after sales and checkout limit is a problem, I wanted to buy something but short a lot to reach the checkout limit of 580, each account is different but that why I asked them a few times to decrease my limit. They don't even give you the opportunity to pay delivery fee so that you can order, if you don't reach the limit you can't order nothing I think lots of people will agree that's horrible and make shopping bad don't even want to browse anymore, even there game farmland makes it in possible to finish. So dear Temu please do something about the limit

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Replies (1)
Temu
Temu's reply14 Apr 2025, 13:34
Official
Hello, thank you for your valuable feedback. To support our commitment to sustainability, we encourage customers to meet a minimum order value so that we can more efficiently utilize the available packing space from bags, to our shipping boxes, and containers. By fully allocating the available packing spaces, we reduce the number of boxes used and number of trips made for our deliveries, which helps to reduce carbon emissions to the environment. The minimum order amount may vary from time to time based on different factors, including market trends, logistic capacity, promotions, and discounts. However, we understand your concern about the policy and will share your feedback to our team for further review. Thank you for helping us understand and serve our customers better. Best wishes, Temu team