FREE GIFTS NOT DELIVERED AS CLAIMED ON TEMU APP

Hi Temu Customer Service Team

VERY UNHAPPY CUSTOMER

Attached is the screenshot chats with your agents

This is very disappointing I requested the agent I was chatting with to only correct the sneaker size and colour, I was advised to cancel the sneakers order cause size and colour couldn't be change. I was never adviced that It will affect my free gifts claimed.

I further express my highly dissatisfaction and i further request my free gifts as I claimed during my shopping which was very exciting but now it has turned into a horrible shopping experience and I'm very mad about this experience.

I trust you will send me my claimed free gift as soon as possible.

Thank you

Mr Sibusiso David Sibiya

Cell: +***