CM
Candice M
1 reviews | Active since Nov 2012
02 Jan 2025, 09:01
False advertizing
The app told me to.choose 2 items asmy free gifts, then proceeded to charge the items to my credit card.
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Temu's replyOfficial
02 Jan 2025, 14:10Hello Candice, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat so that we can help you look into this issue right away? Best wishes, Temu team
Temu's reply02 Jan 2025, 14:10
Official
Hello Candice, thank you for reaching out and we are sorry you are having trouble with one of the promotions. There may be details in the promo terms and conditions that are missed in your current order. Could you please message us on our Temu.com or Temu app live chat so that we can help you look into this issue right away? Best wishes, Temu team