TN
Tinka N

1 reviews | Active since Jun 2025

29 Jun 2025, 06:16

Expensive duty and poor delivery services

I had been waiting for my package to be shipped for one week. When it finally did I got an email that it was either fastway couriers and I had to pay customs for R1054 on goods worth R2200 which was almost the amount I bought the goods for .It is very expensive to now buy with Temu and the delivery is so slow and not worth it .I haven't received my order yet even after paying for duty and I have tried to organize fetching for it to no avail never ever will I shop on Temu again.

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Replies (1)
Temu
Temu's reply29 Jun 2025, 07:54
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team