LVdW
Lee Van der Walt

1 reviews | Active since Feb 2020

06 Jul 2024, 11:17

DON'T USE THEM

For over one week, every single day, I've had to repeat my story to this ridiculous company. I have never shopped with them. I refused to pay taxes after being told I wouldn't be charged a cent of it. They did charge me of which is why I sent back both orders before they'd reached me. They told me they'd refund me of which they never. Everyday via chats and emails. Hundreds. I have never had such a bad experience of service and waited so long for absolutely nothing to be done from such pathetic people who aren't educated. I truly don't recommend this site to anyone! I regret it. Worst experience. Ever. ❗❗❗❗❗

0
Replies (1)
Temu
Temu's reply11 Dec 2024, 09:31
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team