MJ
Martin J
1 reviews | Active since Nov 2020
22 Oct 2024, 09:58
Don't Use Temu
I made one order of 7 items. I then received 3 different whatsapps on different days from Buffalo Logistics requesting I pay 3 different import VAT/Tax amounts for 3 different orders - even though i made one initial order. It is insane!!! And why is Temu not transparent with exposing additional Import Tax/VAT implications!!
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Temu's replyOfficial
09 Dec 2024, 10:49Hello Martin, thank you for reaching out and we are sorry for the inconvenience. We may split orders into multiple packages depending on the number of items in your order or the size of the items ordered. For example, if there are too many items or any item is oversized, our logistics partner may have to separate them into multiple packages to comply with shipping weight limitations and to deliver part of your order faster. You may check your estimated delivery date and track your package(s) directly on the Temu app or Temu.com. If you have any other questions, please feel free to message us on live chat. Thank you! Best wishes, Temu team
Temu's reply09 Dec 2024, 10:49
Official
Hello Martin, thank you for reaching out and we are sorry for the inconvenience. We may split orders into multiple packages depending on the number of items in your order or the size of the items ordered. For example, if there are too many items or any item is oversized, our logistics partner may have to separate them into multiple packages to comply with shipping weight limitations and to deliver part of your order faster. You may check your estimated delivery date and track your package(s) directly on the Temu app or Temu.com. If you have any other questions, please feel free to message us on live chat. Thank you! Best wishes, Temu team