SN
Sarah N
1 reviews | Active since Sept 2024
20 Feb 2025, 10:21
DISGUSTED UNSATISFIED PAYING CUSTOMER
I am so disgusted and shocked at this online app it is just a money making scheme and messed me around for 1month and still after speaking to countless agents and requesting countless refunds I'm still being told that I must request the courier "Buffalo" but in the time frame that I had to request the refund which I did more than 5times I was ignored or not helped and I will not ever use this app again. I'm so unhappy with my whole experience
Helpful (0)
Replies (1)0
Replies (1)
Temu's replyOfficial
20 Feb 2025, 15:01Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply20 Feb 2025, 15:01
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team