Disappointed

Extremely disappointed with Temu. I placed an order worth almost R600, but only received a pair of tarnished earrings and some lash glue. The rest of my order mostly underwear never arrived. When I contacted customer service, they refused to refund the full amount, even though I didn’t receive most of my items. They only offered a refund for the earrings and lash glue, which is completely unfair. I’ve tried multiple times to resolve this, but it feels like they just don’t care. I will not be ordering from Temu again, and I suggest others be very careful if your order goes wrong, it seems you’re on your own.