AK
Alucia K
1 reviews | Active since Nov 2024
13 Apr 2025, 19:39
Difficult to get refunded
It’s difficult to get a refund from Temu. It took me 11 months to get my refund for a parcel lost in transit. When communicating with the Temu team , most responses were robotic. But finally I got refunded after a long journey.
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Temu's replyOfficial
14 Apr 2025, 05:35Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. We greatly appreciate your feedback and will carefully consider it to enhance our customer service. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Best regards,
Temu's reply14 Apr 2025, 05:35
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. We greatly appreciate your feedback and will carefully consider it to enhance our customer service. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Best regards,