Courier is slow, items arrives damage and poor quality on items.

Item: Temu
Rating: 1
Author: Lelo

Please change your courier (Fastway) .It takes forever to arrive even after customs are cleared. Packaging is always damaged , items are not sized, quality is not as described , most of them arrive with defects. Please do something.

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Replies (1)

Temu's replyOfficial

13 Dec 2024, 09:35

Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team

Temu's reply13 Dec 2024, 09:35

Official