JH
John H
1 reviews | Active since Jul 2011
14 Nov 2024, 11:52
Contacting Temu does not work!
I am trying contact them to as we live in a complex, so I need the courier to call me on my mobile phone to ensure delivery. I use the contact chat as directed on the website, but then the chatline says it does not support my query. How can I get hold of them to ensure a smooth delivery
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Temu's replyOfficial
13 Dec 2024, 09:45Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
Best regards,
Temu's reply13 Dec 2024, 09:45
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
Best regards,