SVdL
Surina Van der Linde
1 reviews | Active since Jul 2016
16 Jul 2024, 11:34
Choose free items and receive none
Temu makes you spin the wheel to get "free" stuff. In my case, get 10 items free if you pay for 5 additional items. I paid for 5 items and didn't receive any free item. I wouldn't have ordered anything g if it wasn't for the free items. I feel they falsely advertise and have empty promises.
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Temu's replyOfficial
11 Dec 2024, 09:54Hello, thank you for participating in our promotional activities and we are sorry that you are experiencing difficulties with your rewards. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. Please contact us through Temu.com or Temu app live chat so we can help you investigate your rewards issue right away. Best wishes, Temu team
Temu's reply11 Dec 2024, 09:54
Official
Hello, thank you for participating in our promotional activities and we are sorry that you are experiencing difficulties with your rewards. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. Please contact us through Temu.com or Temu app live chat so we can help you investigate your rewards issue right away. Best wishes, Temu team