KL
Ken L

1 reviews | Active since Jan 2012

06 Aug 2024, 08:16

Careful of this company

Be careful of Temu. They have lots of tricks to get you to buy things you don't need or will never use. Ever!

Ignore their shenanigans where they rope you in with free stuff and winning X amounts. Nothing is free. You always have to buy for a certain amount before you get your so called free stuff. And then you end up paying for it anyway through buying the other stuff. Be very careful.

They have lots of nice, otherwise unobtainable stuff for cheap and their system works very well. You order, you pay....and then you pay again...duties (remember to factor this into your total costs) and then they deliver in just over a week. Very efficient. But some products are inferior quality and be especially careful when ordering clothes and shoes. Sizes are tricky to get right.

They definitely have a place in this world, but again, ignore the shenanigans. Go in, get what you're looking for, and get out! And make sure of sizes. Also duty costs are high on clothes and shoes, making the product a lot more expensive than you think. You can also get a refund but at a lot of effort and some costs to you

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Replies (1)
Temu
Temu's reply11 Dec 2024, 10:22
Official
Hello, thank you for participating in our promotional activities and we are sorry that you are experiencing difficulties with your rewards. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. Please contact us through Temu.com or Temu app live chat so we can help you investigate your rewards issue right away. Best wishes, Temu team