JM
Joseph M
1 reviews | Active since Aug 2019
14 Apr 2024, 18:38
Buffalo and Temu
This is the worst site ever. They don't inform you about the shipping taxes and only tell you after they received payment. Never buy from Temu or Buffalo delivery ever.
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Temu's replyOfficial
10 Dec 2024, 11:41Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. Please rest assured that NO extra fees will be charged on you, and we have always been transparent about any fees charged. However, due to South African customs policies, you need to pay taxes and duties on your order. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply10 Dec 2024, 11:41
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. Please rest assured that NO extra fees will be charged on you, and we have always been transparent about any fees charged. However, due to South African customs policies, you need to pay taxes and duties on your order. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team