ME
Magda E
1 reviews | Active since Jan 2023
03 Dec 2024, 10:24
Be careful doing business with TEMU
I want to warn all South Africans. Be careful doing business with TEMU. They promise to refund money if you cancel an order. They send a document to proof the refund. After more than a month and various emails ,phone calls and life chats no refund had been received by my financial institution as promised. Be careful
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Temu's replyOfficial
09 Dec 2024, 11:13Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team
Temu's reply09 Dec 2024, 11:13
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team