AA
Ann A
1 reviews | Active since Sept 2019
22 Jun 2025, 09:43
Bad service from Temu
This must be one of the worst run organization in our country. Over a month ago I arranged to return items (received that day). Nothing has happened. I have tried on numerous occasions to contact them and I get the same message every time that they will collect within 48 hours. I have tried the tracking number with Buffalo without any success. Now for the umpteenth time Temu has informed me that my return request has been cancelled as I failed to return the items within 14 days!!
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Temu's replyOfficial
22 Jun 2025, 09:49Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply22 Jun 2025, 09:49
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,