DD
Drina D
1 reviews | Active since Dec 2024
15 Mar 2025, 07:59
Amount required to buy for
Hi everyone, I don't know if I am the only one that not happy about the amount you have to buy to make a purchase on Temu. I have to make a purchase of R550 and more where my friends only have to buy for R200. Don't think that fear. Like this morning I have wanted to buy something nice for my lounge of R230, but don't have enough to buy for 550, because I got another experience. By the time I can buy for R550 the item is out of stock. One of the ready I shop at Temu and not Shein is the amount that you have to buy for. Can't anyone help at Temu with this problem..
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Temu's replyOfficial
15 Mar 2025, 11:14Hello, thank you for your valuable feedback. To support our commitment to sustainability, we encourage customers to meet a minimum order value so that we can more efficiently utilize the available packing space from bags, to our shipping boxes, and containers. By fully allocating the available packing spaces, we reduce the number of boxes used and number of trips made for our deliveries, which helps to reduce carbon emissions to the environment. The minimum order amount may vary from time to time based on different factors, including market trends, logistic capacity, promotions, and discounts. However, we understand your concern about the policy and will share your feedback to our team for further review. Thank you for helping us understand and serve our customers better. Best wishes, Temu team
Temu's reply15 Mar 2025, 11:14
Official
Hello, thank you for your valuable feedback. To support our commitment to sustainability, we encourage customers to meet a minimum order value so that we can more efficiently utilize the available packing space from bags, to our shipping boxes, and containers. By fully allocating the available packing spaces, we reduce the number of boxes used and number of trips made for our deliveries, which helps to reduce carbon emissions to the environment. The minimum order amount may vary from time to time based on different factors, including market trends, logistic capacity, promotions, and discounts. However, we understand your concern about the policy and will share your feedback to our team for further review. Thank you for helping us understand and serve our customers better. Best wishes, Temu team