5 Months later - no order and no refund

My order (#5462) was placed on with Tempted on 25 March 2021. At no point was I informed that they didn't have stock. I certainly would not have placed the order if I had known. Each time I queried an ETA, I got the standard reply that Tempted had a stock delivery/customs issue due to Covid.

It's now been 5 months since I've ordered my item. I've asked for a refund multiple times since 1 July 2021 (which I'm eligible for as per Tempted's refund policy). When queried, I got the standard reply that their 'accountants' will get in touch. Not once was I contacted - clearly nothing more than delay tactics.

My biggest regret ordering from Tempted Clothing was that I didn't look at the company's reviews on HelloPeter or Google before placing my order. I I have since logged a complaint with the National Consumer Commision.

Save your money & unnecessary frustration and don't make the same mistake that I made.