HV
Heinrich V

1 reviews | Active since Feb 2015

06 Feb 2015, 12:07

Worst rental experience ever

Being charged on my credit card without authorisation and the wrong amounts even though I gave them the qoute I recieved.<br> <br> Get billed for petrol, when I gave the car in full. Then I recieve a petrol slip and a vehicle return slip which indicate the petrol level and a big blank space where my signature should be. R400 for the petrol, which is almost a full tank and R1022 too much on my qouted amount<br> <br> I'm struggling for 6 months to get my money back.<br> <br> Never again...never!

0
Replies (1)
Tempest Car Hire
Tempest Car Hire's reply06 Feb 2015, 17:05
Official
Hello Heinrichv86,

Dear Heinrich,

We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.

A details response will be sent to your email address.

Please accept our apologies for the inconvenience

Yours personally,
Craig Van Niekerk

Customer Services Supervisor