HV
Heinrich V
1 reviews | Active since Feb 2015
06 Feb 2015, 12:07
Worst rental experience ever
Being charged on my credit card without authorisation and the wrong amounts even though I gave them the qoute I recieved.<br> <br> Get billed for petrol, when I gave the car in full. Then I recieve a petrol slip and a vehicle return slip which indicate the petrol level and a big blank space where my signature should be. R400 for the petrol, which is almost a full tank and R1022 too much on my qouted amount<br> <br> I'm struggling for 6 months to get my money back.<br> <br> Never again...never!
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Replies (1)Tempest Car Hire's replyOfficial
06 Feb 2015, 17:05Hello Heinrichv86,
Dear Heinrich,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A details response will be sent to your email address.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear Heinrich,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A details response will be sent to your email address.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Tempest Car Hire's reply06 Feb 2015, 17:05
Official
Hello Heinrichv86,
Dear Heinrich,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A details response will be sent to your email address.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear Heinrich,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
A details response will be sent to your email address.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
