Worst experience

just had a horrific experience at your branch in Durban cbd whilst returning a car I had rented for a week I arrived at the branch and there was no one to assist me at all I had to go around asking since there isn’t a returned or drop off location like every other rental company and everyone from the security guards to the guys behind the counter where all rude I was spoken to in Zulu as if I’m South African just because I’m black and after letting the old fellow who was helping me know that I don’t speak the language all hell broke loose and I was told that I’m rich because I don’t speak any vernacular language...in my past experience with renting vehicles with other companies I know that upon return there is a drop off area and I just leave the keys and be on my way and I asked the process was similar and he responded in Zulu as well and when I asked for his name he refused to tell me and everyone else in that building refused to tell me what the gentlemen’s name is so I’m expecting someone at the top or with more sense when it comes to how to treat customers to help make sure there are better people dealing with renters rather than the bunch you have working for you right now at the Durban downtown branch...as it stands now I do not have any intentions of renting from you guys or putting out a good word for you around my friends and family