What terrible service - even after complaining!!!

On 7 July i lodged a complaint because when booking a car the rates were not the same as advertised and the Edgars Club discount not allocated. I was also unhappy because the recording when holding for reservations said a child seat is free, but I was charged R300 for a seat.<br> <br> Lady with the name of Alicia phoned me and said she checked the rates and it came to R1525 and we would be given the seat free of charge. When we took the car on 31 Oct in Durban, the amount on the system was not R1525, but Nomusa said (after i had to querie it) she saw the note on the system and the supervisor will remove the R700 odd rand the Monday, because no supervisors working over weekends. When we brought the vehicle back, the money was STILL outstanding. Zaid said it would be removed - didnt happen.<br> <br> WHAT MAKES IT WORSE IS WHEN WE RETURNED THE VEHICLE, WE FILLED IT TO THE BRIM AT THE SAsol situated on the airport. The attendant couldnt get anymore fuel in, yet im being charged R55 for fuel!!! Tempest is really creating the impression that they are not to be trusted. First the issue with the booking tariffs and the car seat and now charging for fuel which i cant understand howthey got it in the car!