Voluntary Information

Booked a car online for 16:00, only got it at 17:28 & no scene caused. Admittedly by my fault returned the vehicle a day late at 16:00, a booking of R1503.33 skyrocketed to R2634.04 a difference of R1130.71. I was called by a France to be advised that I will be charged an exorbitant amount of R1200 for the late return, to which i requested clarity from France who promised to call me back & didn't. When I called a kind lady advised of the weekend special that falls away on a Monday which means you will be charged a normal rate though the contract you signed for was for was for a different rate, the special terms & conditions known to tempest employees only nowhere on the fine print you'd think that is voluntary info to be shared with clients, which no one bothers to make known till they reach into your pocket & you have to reach for your phone & esquire...