Very happy with tempest/ europcar braamfontein branch though needs some so improvements

I have booked tempest/europcar braamfontein branch 30th June 25 I was assisted by Tsakani Ndobe if not mistaken she was very professional explained everything to me we went and inspect the car even advice me to take pictures of the car damages for future reference I was happy with the service i received my deposit few days later. However the few area of concern the issue C1 surcharge is very much unfair and unjust, also this thing of inspecting the car on return in your presence and they say they will inspect again after car wash if they find damages they will alert you it's very much absurd cause now they will tell you about damages that you don't know about possible cause by them during that period and lastly I'm not happy with their limited fleet cause you end up taking a vehicle that you didn't expect.