AS
Ajay S

1 reviews | Active since Jul 2011

02 Aug 2016, 10:28

*********!!!

<p>I hired a car from Tempest King Shaka International on Friday 29 July and returned it on Sunday 31 July 2016.</p> <p>On Friday, I waited for half an hour to receive the car which is ridiculous. I took a photo of the mileage and it was 30352 when I received it. The invoice states differently- it is higher. Why is this the case? Is this how people are being **********? It is ********* that the mileage recording was adjusted. I also topped up the petrol tank before handing it in at the Sasol garage at the airport itself. I have the slips indicating the date and time, yet I have been charged for the petrol. It is the first time that I have used your car hire and hope it will certainly be the last. I used Europcar on two occasions this last month with no issues whatsoever. I called and spoke to Nobuhle Mtembu. She was not helpful and I got the impression that she was indicating that I was being untruthful. I have the proof and would therefore not be lying. It is disgusting that one needs to take pictures of things just to make sure that you are not charged incorrectly.Wheres the customer service?</p> <p> </p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply11 Jul 2017, 15:59
Official

Dear Ajay,

Your complaint has been resolved and closed. Please contact *** should you require further assistance.

Regards,

Tempest Car Hire - Customer Service