NT
Nomvula T

1 reviews | Active since Sept 2017

23 Sept 2017, 09:37

Tyre plugged

I hired a car from tempest car hire I long the way I had a flat tyre I have to fixed it out of my pocket but still they are charging me more money for that tyre and nobody explain what to do if I come across that .I will never hire the car from them again unless they refund me my money

0
Replies (3)
Tempest Car Hire
Tempest Car Hire's reply27 Sept 2017, 09:04
Official

Dear Nomvula

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Should you have any further queries regarding this matter please contact our Claims Department at *** or +***9

Yours Personally

Tempest Car Hire - Customer Service

NT
Nomvula T's update13 Dec 2017, 18:07
Reviewer Update
I'm till waiting for the result after your investigation that you were busy with from September this year but still nothing and you promise to get back to me!!!!
Tempest Car Hire
Tempest Car Hire's reply14 Dec 2017, 10:12
Official

Good day,

Thank you for bringing the above to our attention

I sincerely apologise that you have not been contacted and query has not been resolved

We are looking into the matter and will be in contact shortly

Thank you

Tempest Car Hire