TP
Thabo P

1 reviews | Active since Jan 2011

23 Apr 2018, 08:02

*******

You don't even deserve a single star.

I'm not sure if Tempest is trying to rob us but this is the last time we used Tempest. We have been using Tempest for the last 15 years and this is the first time you guys are trying to rob us. The world will know about this. I will also tell my friends and colleagues not to use you.

I hope you enjoy the money that you have ****** from us. How was I supposed to pick up a scratch underneath the bumper? The way you park cars at the airport makes it impossible to pick up a scratch under the bumper. Now I hear that I must take three steps back in order to pick up a scratch under the bumper.

How does a 2mm by 10mm scratch cost over R3000? My guess is that you will not even fix this. Who will be ****med by this scratch?

We didn't even cause this scratch. If we had caused the scratch I would understand.

The person who received the car was not even competent for receiving the cars after we queried the so called scratch from Frans the supervisor. The person was apparently just helping out. There's no cameras. So its their word against our word.

0
Replies (4)
TP
Thabo P's update23 Apr 2018, 08:06
Reviewer Update
Invoice : ********** 0 / TORTA ********** RA0 ZINVOIC_01
Tempest Car Hire
Tempest Car Hire's reply23 Apr 2018, 09:31
Official

Good day,

Thank you for your post

Please be so kind as to advise your rental agreement number in order for us to assist

As you can see the above details have been starred out

Thank you

Tempest Car Hire

Best regards,

TP
Thabo P's update23 Apr 2018, 09:36
Reviewer Update
TORTA ********** RA0
Tempest Car Hire
Tempest Car Hire's reply24 Apr 2018, 11:17
Official

Good day,

A customer Services agent will be in contact soon

Thank you

Tempest Car Hire

Best regards,