jM
johannah M
1 reviews | Active since Nov 2011
10 Mar 2015, 16:46
they havent billed my reservation
Where is the professionalism, I'm being told that the reason they haven't billed me is because thy changed offices,i have used Hatfield branch and the service is excellent, I regret using this branch, can someone do his part in making sure my money is back
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Replies (1)
Tempest Car Hire's replyOfficial
12 Mar 2015, 16:38Hello makeketa,
Dear Johannah,
Response has been sent to your email requesting details of you booking in order to assist you further with your refund.
Once again please accept my sincere apology. Thank you for raising this matter with me and affording us the opportunity to address the issue
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear Johannah,
Response has been sent to your email requesting details of you booking in order to assist you further with your refund.
Once again please accept my sincere apology. Thank you for raising this matter with me and affording us the opportunity to address the issue
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Tempest Car Hire's reply12 Mar 2015, 16:38
Official
Hello makeketa,
Dear Johannah,
Response has been sent to your email requesting details of you booking in order to assist you further with your refund.
Once again please accept my sincere apology. Thank you for raising this matter with me and affording us the opportunity to address the issue
Yours personally,
Craig Van Niekerk
Customer Services Supervisor
Dear Johannah,
Response has been sent to your email requesting details of you booking in order to assist you further with your refund.
Once again please accept my sincere apology. Thank you for raising this matter with me and affording us the opportunity to address the issue
Yours personally,
Craig Van Niekerk
Customer Services Supervisor