TR
Tshireletso R

1 reviews | Active since Sept 2014

19 Sept 2018, 09:13

Theft of the Highest note

I am very upset

Tempest does handed me a vehicle in a poor condition, and when i dropped of the vehicle at the park station branch there was no one to inspect the vehicle, the grill that was damaged was noted on collection and i told the driver Sthembiso that the vehicle is in a poor condition and he said i will have no problem when i returned it as he noted that this. now that the car is back Tempest is trying to put the poorly maintained vehicle condition on me so that they dont pay my deposit, this is total *****. I will not stand for this

Dear Valued Client, RE: Damage/Loss Notification

Please find below claim details for your record.

Rental Agreement Number :TJOZI ********** RA7 Claim Number :TCH153983CL1 Claim Date :Sep 18 2018 10:29AM Driver Name :Tl Driver Surname :Ranamane Driver Tel No : ********** 78 Checkout Branch :Braamfontein Checkin Branch :Braamfontein FA Number :517509 REG Number :CA287310 KM Reading :57816 Vehicle Model :Quest Client Reference : Cost Centre Number : Damage Waiver :Super Theft Waiver : Damage Comments :front bumper damage on the left side

Yours personally,

Tempest Claims Department

Tel: ***

E-mail: **********

No Reply

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t f m e ********** w www.tempestcarhire.co.za central reservations +27 (0) 861 836 737

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Tempest Car Hire
Tempest Car Hire's reply19 Sept 2018, 09:53
Official

Good day,

Thank you for your post

The matter has been escalated to the branch manager for investigation

A representative will be in contact shortly to assist in resolving the matter

Thank you

Tempest Car Hire