1 reviews | Active since Nov 2012
The car I received has no lights.
I was at a convention and needed to drive home after 8pm at night. When I got to the car I tried switching the lights on, but there were no lights. So I tried calling the number Tempest gave me only to realize it is an office hour number. So i was stuck with a car with no lights at night. Luckily the hazards work so I drove like to to my home. <br> <br> This is unacceptable. It put my life and the lifes of other in danger. due to Tempest not properly inspecting the car. <br> When I collected the car I accepted the car was inspected properly as I received an inspection sheet. Checking if the lights works is the last thing on my mind.<br> <br> I am very unhappy. And I cant ever return the car to exchange it for a new one as I am in lectures the whole day. What am i suppose to do in the situation where I need to drive at night again.<br> <br> I also think it is unacceptable that there is no number provided in case something happens to the car after hours.<br>
Dear Steph****,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
We are looking into your complaint, we will call you regarding your complaint.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
Dear Steph****,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
We are looking into your complaint, we will call you regarding your complaint.
Please accept our apologies for the inconvenience
Yours personally,
Craig van Niekerk
Customer Services Supervisor
