NH
Nico H
1 reviews | Active since Nov 2011
05 Jul 2023, 09:54
Terrible service and incorrect billing
The slowness and incorrectness of this rental company is appalling. Ref nr *** . Rented vehicle in PE on 27 June until 30 June 2023 at 18:30. 4 days later got the inoive and I got charged for another day, they say I only handed in the vehicle on the 1st of July 2023! Now it will take another 4-7 days to investigate this. How can a unprofessional company like this still be allowed to operate and take our money!
Helpful (0)
Replies (4)0
Replies (4)
Tempest Car Hire's replyOfficial
05 Jul 2023, 10:19Good Day
We apologise for the experience you had with us.
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
Tempest Car Hire's reply05 Jul 2023, 10:19
Official
Good Day
We apologise for the experience you had with us.
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
NH
Nico H's updateReviewer Update
05 Jul 2023, 11:25I have received no contact from anyone, its all good and well you say this but actually you do nothing!. Not good enough!
NH
Nico H's update05 Jul 2023, 11:25
Reviewer Update
I have received no contact from anyone, its all good and well you say this but actually you do nothing!. Not good enough!
Tempest Car Hire's replyOfficial
06 Jul 2023, 10:07Hi Nico, our team has informed us that your complaint has been resolved. Please let us know if there is anything else we can assist you with.
Tempest Car Hire's reply06 Jul 2023, 10:07
Official
Hi Nico, our team has informed us that your complaint has been resolved. Please let us know if there is anything else we can assist you with.
NH
Nico H's updateReviewer Update
06 Jul 2023, 10:43Is that so? I have not heard a word from anyone!!
NH
Nico H's update06 Jul 2023, 10:43
Reviewer Update
Is that so? I have not heard a word from anyone!!