terrible experience

After returning a rented car at Port Elizabeth airport, I was assisted by a rude team because the following happened: I returned the car in good condition, and while I was unpacking my language from the boot and the assessor was inspecting the car. Strong wind pushed the front driver's door and it hit the car next to it. Thu resulting in a dent in the door just below the handle.

I told them I could not be held liable for this since it happened on their premises and after I had packed the car(I also wrote this on the incident form). I could not stay longer in a quarrel with them as it was going to lead to missing my flight back to Gauteng.

I asked that I be contacted and we follow some process that can determine if my position is correct they completely ignored me took my deposit and even want me to pay more money.

This is a bullish and disgusting way of doing business. They are not getting a cent from me until we follow the process as I requested.