Terrible

<p>I booked a rental car for my stay in CapeTown through Tempest car hire and my Edgars account. 22 March 2017 I called Tempest to make sure all is still fine and if they do take Edgars cards. The person I spoke to was at the Cape Town International branch. Because it was my first time renting a car I wasn't sure how it works, I assumed it worked the same as with booking a flight on Mango on your edgars account. NOT AT ANY TIME did Edgars or Tempest when I called them mention that I have to pay a deposit, which comes off your debit/credit card. Edgars club card can only be used for the discounts. I arrived at Cape Town International Airport and wanted to use my Edgars card to pay for the car, they said they don't take Edgars cards... Not explaining anything at all to me... After a long struggle I got hold of a nice lady from Edgars who explained to me and tried to help me out... Eventually I paid with my debit card for the deposit of the car cause I understood how Edgars club fits into the deal... I was given a Volkswagen up... I didn't have a problem with it but the while I was driving I felt a knock on the wheel, at first I thought it was the wind but then when I had a look on the page they gave me it showed the front tyre was damaged. This just really made me furios as I was woman alone in CapeTown. The club card advert also said there will be 15% disc and there will be 200km free. I didn't receive any of these discounts</p> <p>I am really disgusted think Tempest can really do more in explaining to people using their service how it works</p>