NE
Nicky E
1 reviews | Active since Apr 2012
24 Mar 2015, 09:05
Tempest - UNraging the fire in their service!
SEVEN days I have been waiting for this company to take the block of R 3790.00 off of my credit card, not only this, but the car was used for a 7 hours, 47 kms and came with 100kms, I was charged a further R 106.30 document admin fee, travel levy among other most creative \charges"that were added.<br> <br> The only response I am getting from the call centre regarding the matter"
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Tempest Car Hire's replyOfficial
24 Mar 2015, 10:41Hello NickyEilers,
We are in receipt of your complaint and Thank you for bringing this matter to our attention.
We do apologise for the delay and inconvenience caused, we have been in contact with you by email and have sent the Tax Invoice for breakdown of charges.
The amount in question has been released and will be available to the card holder immediately.
Tempest Car Hire
Customer Services
Kirstin Arnold
We are in receipt of your complaint and Thank you for bringing this matter to our attention.
We do apologise for the delay and inconvenience caused, we have been in contact with you by email and have sent the Tax Invoice for breakdown of charges.
The amount in question has been released and will be available to the card holder immediately.
Tempest Car Hire
Customer Services
Kirstin Arnold
Tempest Car Hire's reply24 Mar 2015, 10:41
Official
Hello NickyEilers,
We are in receipt of your complaint and Thank you for bringing this matter to our attention.
We do apologise for the delay and inconvenience caused, we have been in contact with you by email and have sent the Tax Invoice for breakdown of charges.
The amount in question has been released and will be available to the card holder immediately.
Tempest Car Hire
Customer Services
Kirstin Arnold
We are in receipt of your complaint and Thank you for bringing this matter to our attention.
We do apologise for the delay and inconvenience caused, we have been in contact with you by email and have sent the Tax Invoice for breakdown of charges.
The amount in question has been released and will be available to the card holder immediately.
Tempest Car Hire
Customer Services
Kirstin Arnold