TEMPEST UNHAPPY CUSTOMER

The Car was filthy, covered in coke and food items. I had to clean the interior myself before traveling with my family. The lighter plug and USB ports on the dashboard didnt work so I could not use my GPS. The trailer hitch electrics were not working so I had to travel in an unroadworthy and ******* manner. When I reported it I was tole I had to wait until Tue 23 April (We collected the car on the 19th) because of the holidays. I was told the trailer electrics are only checked if you hire a trailer from Tempest - What *******. I was told I would be called and the vehicle would be replaced IF there was one available from Pretoria as we were already on holiday in NW province. THIS NEVER HAPPENED so I had to travel back with the unroadworthy car. This site says the business responds. All the responses say is that the call center will contact you. Let see, if they do I will report back the outcome but I should get a full refund considering the poor service offered by Tempest.